PRIVACY POLICY +

Last updated: November 2025

Saint Clair (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit saintxclair.com, make a purchase, or interact with our services. By using our website, you agree to the practices outlined below.

1. Information We Collect

a. Information you provide

We collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by our payment providers)

  • Account details if you create an account

b. Information collected automatically

When you browse our website, we may automatically collect:

  • Device and browser information

  • IP address

  • Pages viewed and time spent on site

  • Cookies and similar tracking technologies

c. Information from third parties

When you complete a purchase, payment providers such as Stripe may share limited information necessary to finalise your order.

2. How We Use Your Information

We use your information to:

  • Process, fulfil and deliver your orders

  • Communicate with you about orders, returns and customer care

  • Provide and personalise our services

  • Improve site performance and user experience

  • Send marketing communications where consent is given

  • Detect, prevent and address fraud or security issues

We process your data only where we have a lawful basis to do so.

3. How We Share Your Information

We do not sell your personal information.

We may share limited data with trusted third parties who support our operations, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and e-commerce platforms

  • Analytics and performance tools

  • Email and communication platforms

These partners are contractually required to protect your data and use it only for the services they provide to us.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Keep your shopping bag up to date

  • Improve functionality and loading speed

  • Analyse site traffic and visitor behaviour

You can manage or disable cookies at any time through your browser settings.

5. International Transfers

Saint Clair operates from London and Mauritius, which means your data may be processed in multiple locations.
Any transfers are carried out in compliance with applicable data protection laws.

6. Data Retention

We retain your personal information only for as long as is necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain accurate business records

You may request deletion of your data at any time, except where we must retain certain information for legal reasons.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your data in a portable format

To exercise your rights, contact us at hello@saintxclair.com.

8. Security

We use industry-standard security measures to protect your information. While no system is completely secure, we take all reasonable steps to safeguard your data and prevent unauthorised access.

9. Children’s Privacy

We do not knowingly collect or store data from children under the age of 16. If we learn that such information has been collected, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated date at the top.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

hello@saintxclair.com